Church Health's COVID-19 Workflow Resources for Clinics

The resources below are Church Health specific workflows and processes in response to COVID-19.  They are editable guides and templates for your clinic to use when implementing processes and structures. 

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​  Table of Contents - TCCN/Church Health Compiled Workflows   PDF   Word Document

1. Workforce Management

a. Employees with Symptoms Workflow - Updated 5.15.20
b. Employees with Household Contact to person with COVID          Symptoms Workflow
c. Employees with Exposure to COVID-19 Positive Person   
    Scenarios
d. Symptomatic Employee HR Reporting Document - Updated    5.15.20
e. Employee Symptom Self-Monitoring Sheet
​.f. COVID-19 Screening Stations Upon Presentation at Clinic – 
​    Patients and Workforce

download all workforce management FILES

a. PDF
b. PDF

c. PDF
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​d. PDF
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e. PDF
​.f. PDF

a. PowerPoint
b. PowerPoint

c. PowerPoint
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d. Word Document
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e. Word Document
​.f. Word Document

2. Testing

a. Testing Patients for COVID-19 in Clinic Complete Workflow
b. Provider Workflow – Testing to Notifying Pt of Positive Result
c. MA Lab Workflow – Notifying Pt of Negative Result
d. Exam Room Cleaning Checklist
e. COVID-19 Lab Specimen Log
​.f. Close-Contact Documentation Sheet
g. Car-based Testing Workflow
h. Car-based Testing Process Map - Updated 5.15.20

download all testing FILES

a. PDF
b. PDF
c. PDF
d. PDF
​e. PDF
​.f. PDF
g. PDF
​h. PDF

a. PowerPoint
​b. PowerPoint
c. PowerPoint
d. Word Document
e. Word Document
f. Word Document
g. Word Document
​h. Word Document

3. Telehealth

a. Telehealth Workflow
b. Decision Tree for Patient Appointments
c. Video: Telehealth Services Presentation to Providers   View/Download
d. Video :2-minute Example Telehealth Visit                     View/Download

download all telehealth FILES

a. PDF
​b. PDF

a. PowerPoint
b. PowerPoint

4. Patient Education Packet

      SCHD Provided Patient Education Packet – for reference   PDF

5. Pre-Test/Post-Test Processes

a. Pre-Test: Screening Patients for Testing Need
     i.  Shelby County Safety Net Patient Screening Protocol - Updated 5.15.20
     ii. Respiratory Phone Calls – Scheduling Guide - Updated 5.15.20
     iii. COVID-19 Screening Stations Upon Presentation at Clinic - Patients and Workforce
b. Post-Test: Surveillance
     i.  Patient Surveillance Workflow Patient Life Cycle - Updated 5.15.20
     ii. Surveillance Call Question Checklist

download all pre-test/post-test process FILES

​i.   PDF
ii.  PDF
​iii. PDF

i.   PDF
ii.  PDF

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​i.   Word Document
ii.  Word Document
​iii. Word Document

i.   PowerPoint
ii.  Word Document