TENNESSEE CHARITABLE CARE NETWORK (TCCN)
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Webinar Series: Church Health's COVID-19 Workflows


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The resources below are Church Health specific workflows and processes in response to COVID-19.  They are editable guides and templates for your clinic to use when implementing processes and structures. 
download ALL
webinar series


​  Table of Contents - TCCN/Church Health Compiled Workflows   PDF   Word Document

1. Workforce Management

a. Employees with Symptoms Workflow - Updated 5.15.20
b. Employees with Household Contact to person with COVID          Symptoms Workflow
c. Employees with Exposure to COVID-19 Positive Person   
    Scenarios
d. Symptomatic Employee HR Reporting Document - 
Updated    5.15.20
e. Employee Symptom Self-Monitoring Sheet
​.f. COVID-19 Screening Stations Upon Presentation at Clinic – 
​    Patients and Workforce
download all workforce management FILES
a. PDF
b. PDF

c. PDF
​

​d. 
PDF
​

e. PDF
​.f. 
PDF
a. PowerPoint
b. PowerPoint

c. PowerPoint
​

d. Word Document
​
e. Word Document

​.f. Word Document

2. Testing

a. Testing Patients for COVID-19 in Clinic Complete Workflow
b. Provider Workflow – Testing to Notifying Pt of Positive Result
c. MA Lab Workflow – Notifying Pt of Negative Result
d. Exam Room Cleaning Checklist
e. COVID-19 Lab Specimen Log

​.f. Close-Contact Documentation Sheet
g. Car-based Testing Workflow
h. Car-based Testing Process Map - Updated 5.15.20
download all testing FILES
a. PDF
b. PDF
c. PDF
d. PDF
​e. 
PDF

​.f. PDF
g. 
PDF
​
h. PDF
a. PowerPoint
​
b. PowerPoint
c. PowerPoint
d. Word Document
e. Word Document
f. Word Document
g. Word Document
​h. Word Document

3. Telehealth

a. Telehealth Workflow
b. Decision Tree for Patient Appointments
c. Video: Telehealth Services Presentation to Providers   View/Download
d. Video :2-minute Example Telehealth Visit                     View/Download
download all telehealth FILES
a. PDF
​
b. PDF


a. PowerPoint
b. PowerPoint

4. Patient Education Packet

      SCHD Provided Patient Education Packet – for reference   PDF

5. Pre-Test/Post-Test Processes

a. Pre-Test: Screening Patients for Testing Need
     i.  Shelby County Safety Net Patient Screening Protocol
 - Updated 5.15.20
     ii. Respiratory Phone Calls – Scheduling Guide - Updated 5.15.20
     iii. COVID-19 Screening Stations Upon Presentation at Clinic - Patients and Workforce
b. Post-Test: Surveillance
     i.  Patient Surveillance Workflow Patient Life Cycle - 
Updated 5.15.20
     ii. Surveillance Call Question Checklist
download all pre-test/post-test process FILES

​i.   PDF
ii.  PDF
​
iii. PDF

i.   PDF
ii.  PDF
 ​​
​i.   Word Document
ii.  Word Document
​
iii. Word Document

i.   PowerPoint
ii.  Word Document

Tennessee Charitable care network

(615) 414-8345 • 1515B Hayden Drive • Nashville, TN 37206
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© COPYRIGHT 2019. ALL RIGHTS RESERVED, TENNESSEE CHARITABLE CARE NETWORK
  • HOME
  • COVID-19
    • COVID-19 DASHBOARD
    • Church Health: Covid-19 webinars
    • TCCN/CCHURCH HEALTH WORKFLOWS
  • ABOUT
    • Who We Are >
      • Organizational Members
      • ASSOCIATE MEMBERS
      • Staff and Board
      • Partners and Supporters
      • History
    • What We Do >
      • Mission, Vision, and Values
      • Programs and Services
      • Goals for 2019 - 2022
      • Annual Report & Fact Sheets
  • MEMBERSHIP
    • BENEFITS OF MEMBERSHIP
    • Member Application
    • Associate Membership Application
  • CONTACT
  • Resources
  • Find a Clinic
  • 2020 Conference
    • Day One Sessions
    • Day Two Sessions
    • Governor Bill Lee Session