Element D: Culturally and Linguistically Appropriate Services

1. Each clinic should know or determine, the racial and ethnic diversities of its population.

2. All Free and Charitable Clinics should strive to understand and meet the cultural and linguistic
needs of their patients.

3. Interpretation services should be available for non-English speaking patients.
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4. Printed materials should be available in the languages of each clinics’population.

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