Element B: Continuity of Care
1. Continuity of care with a provider in the Free or Charitable Clinic setting isn’t always practical.
However, continuity can be encouraged by helping patients understand their relationship within the
clinic. If a clinic is a medical home, the patient should understand that they should call the clinic
before going to the emergency room for non-emergent needs. If a clinic provides episodic care only,
the patient should know and understand the clinic model of health care delivery and be provided a list
of other sources of care.
However, continuity can be encouraged by helping patients understand their relationship within the
clinic. If a clinic is a medical home, the patient should understand that they should call the clinic
before going to the emergency room for non-emergent needs. If a clinic provides episodic care only,
the patient should know and understand the clinic model of health care delivery and be provided a list
of other sources of care.
| continuity_of_care.docx |
| resource.pdf |
